Privacy policy

Privacy Policy

At Rahwaan Mart, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit or make a purchase from our store.

1. Information We Collect

When you place an order or interact with our website, we collect necessary details to process your request, including:

  • Your Name, Delivery Address, Phone Number, and Email Address.

  • Order history and transaction details.

  • Basic technical data like IP address and browser type for site performance.

2. How We Use Your Information

We use your personal details strictly for business operations, such as:

  • Processing, shipping, and delivering your orders.

  • Sending order confirmation updates and parcel tracking details via SMS/WhatsApp.

  • Customer support and responding to your queries.

  • Improving our website performance and user experience.

3. Data Sharing & Security

  • Third-Party Logistics: We only share your name, phone number, and delivery address with our trusted courier partner (Trax Logistics) to ensure smooth parcel delivery.

  • No Selling of Data: We never sell, rent, or trade your personal information to third-party marketing companies.

  • Data Protection: We follow industry-standard security measures to keep your personal information safe and secure.

4. Cookies

Our website uses cookies to enhance your browsing experience, remember items in your cart, and analyze store traffic. You can disable cookies in your browser settings at any time.

5. Contact Us

If you have any questions regarding our Privacy Policy or your personal data, please contact us:

  • WhatsApp / Phone: [+92 333 4005659]

  • Email: rahwaanmart395@gmail.com